Exchange & Return Policy

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Returns

  Returns · FOXXY TAIL DOES NOT COVER YOUR SHIPPING COST BACK TO US! · Items should be returned new, unused, and with all Foxxy Tail garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer. · If you have received a damaged garment please email info@foxxytail.com Prior to sending return. ALL RETURNS MUST BE UNWORN WILL ALL TAGS AND LABELS, AND MUST BE WITHIN 10 DAYS OF RECEIPT.  

Exchanges

Foxxy Tail Does not cover your shipping cost back to us!

  • You can exchange your item(s) for another size or another item(s) with the same value, IF ITEM IS LESS EXPENSIVE THAN ORIGINAL, THE DIFFERENCE WILL BE A ONLINE STORE CREDIT.
  • IF ITEM IS MORE EXPENSIVE THAN ORIGINAL CUSTOMER WILL NEED TO APPLY THE DIFFERENCE AT TIME OF PURCHASE.
  • ALL EXCHANGES MUST BE MADE WITHIN 10 DAYS OF RECEIPT.
  • ALL EXCHANGES ARE BASED ON STOCK AVAILABILITY.
  • ALL EXCHANGES ARE SHIPPED FREE OF CHARGE.
  • ALL CUSTOM, DISTRESSED ORDERS CAN NOT BE RETURNED OR EXCHANGED!


WHERE TO SEND RETURNS OR EXCHANGES

SHIP ALL RETURNS & EXCHANGES TO:

FOXXY TAIL INC. 

P.O.BOX 841126

PEARLAND, TX 77584

VENDOR RETURNS

IF ITEM(S) ARE DAMAGE PLEASE EMAIL US A PICTURE OF DAMAGE GARMENTS @INFO@FOXXYTAIL.COM ONE OF OUR REPS WILL REPLACE DAMAGE GARMENTS 15 DAYS AFTER YOU RECEIVED YOUR ORDER.

  • NO REFUNDS ON WHOLESALE ORDERS.
  • PLEASE NOTE THAT PURCHASES MADE ONLINE CANOT BE RETURNED OR EXCHANGED AT ANY OF OUR VENDORS THAT SALE OUR BRAND.
  • NO RETURNS OR EXCHANGES CAN BE MADE WITH ONLINE STORE IF CUSTOMER PURCHASED OUR BRAND THROUGH ONE OF OUR VENDORS.

THANK YOU FOR SHOPPING AT FOXXY TAIL